I posted the below open letter to FEMA Administrator Long on my personal website. As some of you know, my day job involves emergency management. the recent statements related to the response in Puerto Rico by both Administrator Long and the current President are deeply offensive to me. Although I did not frame the letter… Continue reading Overseeing Disaster Response
I’m currently at a conference for the work I do that actually pays the bills. This one happens to have over 1,700 attendees from all over the country. I’ve attended a half dozen of these over the years, and here are some ways I’ve learned to not be a jerk at these things. Arrival Be… Continue reading Attending a Conference
Okay, so we’ve all seen the video, right? And then read the absurd initial statement from the United CEO? And then the follow-up email to company staff? Followed by a few hundred million lost on the stock market, then something resembling the kind of apology a PR company might write? Does the internet really need… Continue reading You Run an Airline